exactly the voice mail system you need. The one that gives you every
feature you need, configured just the way you need it.
your voice processing needs - and the state-of-the-art - change,
your voice mail system changes with you.
imagined ImaGEN. Telrad's fully integrated voice mail package provides
Digital users with a user-friendly, dependable means of communication,
both internally and outside.
ImaGEN's built-in Electronic Business Card feature, you can quickly
access - and contact - your important customers. ImaGEN's Electronic
Business Card feature gives you access to up to 1,000 "business
cards" right on the telephone display. Names, telephone/fax
numbers, and addresses can be stored and retrieved in three simple
key strokes. To place a call simply access the directory you want
(there are up to 10), scroll until you find the entry you need and
press the soft key next to the number on the screen.
calls with call screening
Telrad's ImaGEN increases call-handling efficiency by screening
them for you. When Call Screen is activated, the auto attendant
asks: "Who's calling?" for each call transferred to your
extension. You hear the caller's response over your speakerphone.
If you wish to take the call, lift the handset or press the speaker
button. If not, simply wait, ImaGEN will take a message. Prioritizing
your calls this way lets you handle pressing matters first.
ImaGEN's Call Record feature, the first in the industry, enables
users to record all or portions of important conversations with
the touch of a button. It even gives you a warning tone when the
time is about to run out, so that you can reactivate the feature
without interrupting the recording. The recorded conversations are
securely stored in your mailbox.
Speed message handling and intra-office communications
ImaGEN is fully integrated with the phone system, users of the Digital
Executive set with expanded display will have the advantage of visual
prompts, as well as audible prompts, during message sending and
retrieval. Message Annotation:Comments can be recorded when
a message is transferred or copied to another mailbox. The recipient
will hear the comment first, and then the message. Message Certification:When
a message sent to another mailbox or group of mailboxes has been
listened to, ImaGEN sends a confirmation message to the originator.
Urgent Message:Messages selected as "urgent" are
always played first and, "urgent" messages will automatically
be copied (when auto copy is enabled). Future Delivery: Messages
can be designated "future delivery," and delivered at
the time and date you specify.
ImaGEN version 6.5 adds the ability to view pertinent message
information on your telephone display. ImaGEN's at-a-glance overview
saves you time and trouble scrolling through the audio messages,
and enables you to take the appropriate action with the push of
Mail Unified Messaging Option for Telrad's ImaGEN Imagine
having all your messages in one convenient location - right on your
desktop, available at the click of your mouse, and consolidated,
so that e-mail messages, fax messages and voice mail messages can
be organized and manipulated simultaneously.
You've just imagined the Unified Messaging option for the Telrad
Seamless Message Management ImaGEN's Unified Messaging gives
users the ability to integrate their ImaGEN voice mail messages
into a family of Microsoft Exchange products for seamless message
management. Voice Mail messages may be viewed, played, copied, archived
or even attached to e-mail messages for complete message integration.
All via the user's PC, and all in the friendly and familiar Windows
You can even convert your voice mail messages to wave files and
attach them to e-mail messages using convenient drag and drop functionality
of the popular ImaGEN features, and then some. All of the features
you've come to know and love on the ImaGEN are still available on
the Unified Messaging option with the added advantage of visual
indications. Users can Delete and Undelete messages via the PC,
Copy or Move messages to another mailbox or group of mailboxes via
the PC, and even set mailbox parameters right from their desktop
Unified Messaging on the ImaGEN also provides extended views for
the user's Inbox included folders for messages tagged for future
delivery, sent messages, new and old message flags, etc. The status
of all of your messages is always available at-a-glance. And, ImaGEN's
built-in directory is easily loaded and edited by the user as a
personal address book in the Microsoft Exchange system.
Confidentiality is always maintained With the ImaGEN's Unified
messaging you get the same advanced password protection for your
voice mail messages whether you retrieve them from a station instrument
or via your PC. Plus, an added level of security is provided using
the Exchange password feature built-into the Microsoft Messaging
system in use. And, users have the ability to change either password
as frequently as they like at their convenience.
Tag Messages for Easy Archiving Voice Mail Messages may be tagged
with notes describing the nature of the call, the sender, the date,
time and duration,- virtually any information you'd like for easy
identification in archives or other stored record systems.
Operation provides an Elegant Solution Whether the user chooses
to manipulate voice mail messages via the telephone or via the PC
screen the two are always synchronized and operating concurrently.
If a message is deleted from the user's mailbox via station instrument
it is simultaneously deleted from the Unified Messaged screen on
the PC and vice versa.
outside callers can hear system prompts and system greetings in
as many as 10 different languages.
Restore - Deleted messages can be restored for up to 15 minutes,
even if you've already exited from voice mail.
copy - ImaGEN will check your mailbox for new messages, and
copy unheard messages to another designated mailbox in the system.
Messages tagged as "private" will not follow auto-copy
for every call with IMAGEN'S
optional Call Accounting package
can add Telrad's flexible Call Accounting package to your ImaGEN
system without purchasing any additional wiring or hardware. The
package works behind ImaGEN storing valuable call information that
lets you verify telephone bills and invoices. Twenty different report
formats may be completely customized to your specific requirements.
You can even store up to 12 months' data using minimal disk space.
screen can even be used to monitor usage and call cost in real-time.
The handy cost multiplier feature allows you to add a surcharge
to the actual call cost for billing clients, hotel guests, etc.
cost display provides the cost of each call on display sets as soon
as the call is completed.
* Additional software required for cost, cost multiplier and call
system will automatically record incoming Caller I.D. information
(if provided by your local telco) for all calls. *Note - Additional
the companion to SynopSys - Telrad's voice mail solution for the
small office comes to the market with some mighty impressive big
system features that make voice processing and message taking a
breeze. Features like Call Transfer, Dial-by-Name, Single Digit
Routing and Fax Tone Detect from the Auto Attendant. Add to these
- Message Forwarding, Pause and Resume Listening, Time/date/sender
Stamp, Volume Control and Message Notification to a Pager and you've
got yourself a hefty little unit.
Designed to integrate nicely with your SynopSys phone system, SynopSys
Mail is available in 2 port or 4 port configurations with 4 hours
or 8 hours of message storage time, respectively. The 2 port, 4
hour system can be upgraded to a 4 port, 8 hour system simply by
changing the card.
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